MT
Mandie T

1 reviews | Active since Sept 2018

04 Jan 2023, 13:12

Debited account but I paid via EFT

I made a deposit of R4500 towards my medical aid. My medical aid is usually max R 4900. Now my account was debited again for R1300 can anyone explain for this

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply04 Jan 2023, 14:20
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Jan 2023, 12:14
Official
A consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth