MT
Mandie T

1 reviews | Active since Sept 2018

07 Apr 2022, 13:26

Daughter has a chronic condition / need her registered as a PMB and also app**** for Ex-Gracia payments no feedback now it had to be paid out of my pocket cash for 2 AFO's since last year august which is R 12 000.00

My daughter was born with a condition Spina Bifida which according to the Council for medical aids website is a PMB. I have been struggling to get her condition registered for months. She have received 2 AFO's which I now had to pay cash which form part of the condition she has.... I have app**** for an Ex-Gracia payment for the one AFO and still no feedback now this was paid cash. I hope that we can please get my daughters condition registered and also get her the medical treatments she deserves. I believe either my medical aid have been in communication with the CMS council or will be communicating with them very soon.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply07 Apr 2022, 14:13
Official
 Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth