customer services only know how to re Q an not how to help you

<p>So I trying to get tru to the call centre all day with no luck and then went onto the website an saw ok fed health as a live chat then tried the live chat omw what a disgrace got tru to Claire who would read my message but 20mins later still no reply ended the chat tried again to get tru to claire again an yes no reply tried later in the day got tru to Darren no reply once again then he put me over to mary on sales what for I do not know as I am already a member what am I doung in the sales Q then she just put me tru to Chad in the pharmacy direct dept he was the only one to reply an say sorry so the mess an sent me to customer services where I should have been just to get tru to darren an I asked darren why he was sending me around and every question I asked all he rep**** was confirm membership number what the hell I never had this problem with Discovery health now that is real customer service must really say fes health for such a good medical aid you really just employ any tom **** an harry an I really feel like leaving you now an telling everyone I know about this </p>