Customer 'care' can't read emails...

<p>It seems impossible to get any correct information out of Fedhealth's customer care.</p> <p> </p> <p>Each email takes at least 3 days to be rep**** to, and when I get a reply, its clear the person hasn't even properly read the email. I get p**** with information that is irrelevant, while my actual query goes unanswered. </p> <p> </p> <p>I won't post the actual issue here yet (which is massively frustrating on its own), but at this point, it would be nice if someone who actually knew what was going on would repond to my emails. (***)</p> <p> </p> <p>This is not the first time this has happened.</p> <p> </p> <p> </p> <p> </p>