EP
Estelle P
1 reviews | Active since Oct 2012
06 Jul 2021, 21:23
Covid registration
Please explain to me why none of your COVID portals are working and that there is no feedback or support.
On the online chat i keep getting question not understood… i have taken screen shots… Via online app
When i try via family room they can’t find me and when i try and reset password no sms’s came through?
Absolute great service….. NOT…. You tell is to do this, when we try and do it, it doesn’t work. If you are experiencing problems LET US KNOW to stop wasting our time
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Replies (2)0
Replies (2)
Fedhealth Medical Scheme's replyOfficial
07 Jul 2021, 08:02Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result. Best Wishes Fedhealth
Fedhealth Medical Scheme's reply07 Jul 2021, 08:02
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result. Best Wishes Fedhealth
Fedhealth Medical Scheme's replyOfficial
19 Jul 2021, 09:18Dear member, a consultant has been in contact with you and detailed feedback has been provided. Best Wishes Fedhealth
Fedhealth Medical Scheme's reply19 Jul 2021, 09:18
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided. Best Wishes Fedhealth