1 reviews | Active since Oct 2015
Countryside members beware
I have been with Fedhealth medical scheme for 9 years as a faithful contributor. As I have been blessed with health I have not claimed for all this time. In September this year I had to consult our local doctor as I was ill. The conditions of the plan I am on state that one GP consult of a contracted doctor will be paid by the scheme.<br> <br> I submitted my claim with the other billing for medication etc. expecting to be refunded for the consult only. I explained that we live in a small village where there is only one doctor who is not contracted into any medical schemes as this is a tourist destination. In order to be able to consult with a contracted in doctor I would have to travel 130km which for many reasons would be totally impractical.<br> I was then told that they will not refund as he is a surgeon. Fact: He is a retired surgeon practicing as a GP in our little village. His rates therefore are that of a GP. I do not like arguing and least of all begging for money due to me and wrote to Marilyn Mans after the 3rd refusal that I am not begging but will make sure that people are warned about this when living in the country. <br> Marilyn's emails lack manners and border on arrogance.
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The Fedhealth Online Team
Thank you for your comment, and for letting us know you're unhappy with the service you have received. Please allow us some time to investigate, one of our consultants will be in touch shortly!
Kind regards
The Fedhealth Online Team
