MG
Marlene G
1 reviews | Active since Oct 2020
24 May 2022, 22:29
Continued bad service
Further to my previous requests for assistance, I've now received an email asking for the details of the claims and treatment dates!! How is this possible that I am still waiting for the reimbur*****t?
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Fedhealth Medical Scheme's replyOfficial
25 May 2022, 06:45Dear Marlene,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00. One of our consultants will contact you in the morning to discuss your enquiry.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply25 May 2022, 06:45
Official
Dear Marlene,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00. One of our consultants will contact you in the morning to discuss your enquiry.
Best wishes,
Fedhealth