RC
Riaan C

1 reviews | Active since Mar 2009

08 Dec 2015, 07:20

Conflicting information

I previously lodged a hellopeter complaint regarding the withholding of information as well as the ex gratia process.<br> <br> Monique indicated that she is busy with the gathering of information and she will provide feedback this week.<br> <br> Yesterday I received various messages from hellopeter indicating that my query has been dealt with and that the matter is now closed.<br> <br> What does this mean?

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply08 Dec 2015, 10:52
Official
Hello rdc,

Dear Fedhealth family member, thanks so much for bringing this matter to our attention. It's important to us that you feel like a valued member of our family, and as such we will do our best to resolve this issue with you.

Kind Regards
The Fedhealth Online Team