CR
Chris R

1 reviews | Active since Mar 2019

02 May 2024, 13:20

Complete Disappointment

Fedhealth is a complete joke! I have been following up on a payment due to me for 2 months every second day, my patience is finished. You pay for the wallet but then they have system problems and you have to wait and wait. When asking for a manager to phone you it is not possible... Every time you follow up you have to explain the whole story over and over again.. So disappointed I would definitely not refer anybody to Fedhealth

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply03 May 2024, 16:41
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth 
CR
Chris R's update07 May 2024, 13:46
Reviewer Update
Received an email, stating the same Ive been receiving with same answer,,,
Nobody even bothered to call me, even after I requested a Manager to call me.
Its like you talking to robots, nobody cares..
Really pathetic
CR
Chris R's update10 May 2024, 17:40
Reviewer Update
Definitely going to the ombudsman...