AJ
Audrey J
1 reviews | Active since Feb 2019
08 Jul 2022, 17:48
Complain of pathetic service
I don't even know where to start... bring a member of this medical aid since 2002 but for the last 2 years received the most pathetic service and care from this medical. It's a disgrace to fork out plus minus R4 100 per month but if you need to go to the doctor or pharmacy they don't pay for anything and I end up paying monthly membership and monthly medicine. People please don't even consider this medical because it's not even worthy the name medical aid.
Helpful (0)
Replies (2)0
Replies (2)
Fedhealth Medical Scheme's replyOfficial
08 Jul 2022, 17:52Dear Audrey Jacobs,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you on Monday morning to discuss your enquiry.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply08 Jul 2022, 17:52
Official
Dear Audrey Jacobs,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you on Monday morning to discuss your enquiry.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's replyOfficial
11 Jul 2022, 12:38 Dear Fedhealth Member,
Kindly note, the social media team is currently trying to reach you.
Regards,
Fedhealth Medical Scheme's reply11 Jul 2022, 12:38
Official
Dear Fedhealth Member,
Kindly note, the social media team is currently trying to reach you.
Regards,