NA
Nigel A

1 reviews | Active since Jan 2019

14 Apr 2021, 10:19

Co-payment *******!

3 days for authorization for my daughters wisdom teeth procedure and then a co-payment of R4.600!!!! I ask for an explanation. Reply is “it’s across all our schemes”. The doctors bill isn’t even that much and I still get the same explanation. Like a tape recorder on repeat. I am so sick and tired of fighting with these guys for everything. Even at the doctors rooms they have a poor reputation. I will definitely be looking at changing schemes and would definitely NEVER recommend Fedhealth to anybody.

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply14 Apr 2021, 11:12
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
Best Wishes
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply16 Apr 2021, 10:39
Official
Dear Member, a consultant has tried contacting you and was unsuccessful, however an email has been sent to you. 
Best Wishes
 Fedhealth