NG
NARENE G

1 reviews | Active since Apr 2012

02 Feb 2017, 14:40

Co Payment

<p>On the 31/01/2017 I received authorisation with an authorisation number giving the go ahead for my prodedure at Garden City Hospital. All of a sudden today I get another emailing sttaing that there will be a co payment for the procedure i'm going in for. Why should I pay for this when I'm paying for medical aid. Secondly you restrict me from going to any Hospital I choose what's on yournetwork, even thats a problem still.</p>

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply03 Feb 2017, 12:05
Official

We are so sorry to hear that you are not entirely happy with the service you have received. We will do some investigating into the matter, and one of our consultants will contact you as soon as we have a result.

Kind Regards
The Fedhealth Online Team