BC
Biker Chick444
1 reviews | Active since Jul 2016
31 Jan 2023, 16:04
Clients are just mere ATM machines to FedHealth staff...
I have been trying to get hold of someone that actually earns their paygrade at FedHealth, to assist me with more than just changing the current plan i am on.
This has been taking so long and the lady (Ms Amore Meyer), just seems to ignore me or have better things to do each day.
If one does not have a Medical Aid, that youve had since 2009 and something bad happens in your life, who do you turn to, if your Medical Aid is not there for you?!?!?!
Helpful (0)
Replies (4)0
Replies (4)
Fedhealth Medical Scheme's replyOfficial
01 Feb 2023, 08:14Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply01 Feb 2023, 08:14
Official
Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
BC
Biker Chick444's updateReviewer Update
01 Feb 2023, 18:07One day later after my complaint here and again still no one at FedHealth has contacted me...
BC
Biker Chick444's update01 Feb 2023, 18:07
Reviewer Update
One day later after my complaint here and again still no one at FedHealth has contacted me...
BC
Biker Chick444's updateReviewer Update
02 Feb 2023, 09:04First FedHealth doesnt communicste with me about unsolved matters, then today i discovered not only did they debit my account with 3 monthly premiums in one day, one of those premiums are much more than the monthly set premium amount (R4,124.00).
FedHealth debited my bank account, with R12,800.00 and due to this *****, my bank account didnt have enough money to carry those ********** debit amounts, so my bank charged me an extra failed debit fee of R105!
Again i say...NO COMMUNICATION about ANYTHING!
FedHealth is the worst Medical Aid ever!!!
FedHealth debited my bank account, with R12,800.00 and due to this *****, my bank account didnt have enough money to carry those ********** debit amounts, so my bank charged me an extra failed debit fee of R105!
Again i say...NO COMMUNICATION about ANYTHING!
FedHealth is the worst Medical Aid ever!!!
BC
Biker Chick444's update02 Feb 2023, 09:04
Reviewer Update
First FedHealth doesnt communicste with me about unsolved matters, then today i discovered not only did they debit my account with 3 monthly premiums in one day, one of those premiums are much more than the monthly set premium amount (R4,124.00).
FedHealth debited my bank account, with R12,800.00 and due to this *****, my bank account didnt have enough money to carry those ********** debit amounts, so my bank charged me an extra failed debit fee of R105!
Again i say...NO COMMUNICATION about ANYTHING!
FedHealth is the worst Medical Aid ever!!!
FedHealth debited my bank account, with R12,800.00 and due to this *****, my bank account didnt have enough money to carry those ********** debit amounts, so my bank charged me an extra failed debit fee of R105!
Again i say...NO COMMUNICATION about ANYTHING!
FedHealth is the worst Medical Aid ever!!!
BC
Biker Chick444's updateReviewer Update
07 Feb 2023, 20:187 days later since my first review and FedHealth Senior Management, still hasnt made any attempt to contact me, nor have they made any attempt to resolve the issues at hand!
They get an ill-informed "Team Leader" to call me, that has absolutely NO idea whats going on or what she needs to do.
Such a waste of time!
I have sent them numerous emails and have made several phone calls, all for nothing.
FedHealth staff dont take the time to read or listen to what has been provided to them, by me since December 2022.
This is like a "Never Ending Story"...
...with FedHealth trying to pin the blame on me, when i have several different ways of proof, that i am NOT in the wrong.
I have sumitted it via email, to everyone at FedHealth...!
They get an ill-informed "Team Leader" to call me, that has absolutely NO idea whats going on or what she needs to do.
Such a waste of time!
I have sent them numerous emails and have made several phone calls, all for nothing.
FedHealth staff dont take the time to read or listen to what has been provided to them, by me since December 2022.
This is like a "Never Ending Story"...
...with FedHealth trying to pin the blame on me, when i have several different ways of proof, that i am NOT in the wrong.
I have sumitted it via email, to everyone at FedHealth...!
BC
Biker Chick444's update07 Feb 2023, 20:18
Reviewer Update
7 days later since my first review and FedHealth Senior Management, still hasnt made any attempt to contact me, nor have they made any attempt to resolve the issues at hand!
They get an ill-informed "Team Leader" to call me, that has absolutely NO idea whats going on or what she needs to do.
Such a waste of time!
I have sent them numerous emails and have made several phone calls, all for nothing.
FedHealth staff dont take the time to read or listen to what has been provided to them, by me since December 2022.
This is like a "Never Ending Story"...
...with FedHealth trying to pin the blame on me, when i have several different ways of proof, that i am NOT in the wrong.
I have sumitted it via email, to everyone at FedHealth...!
They get an ill-informed "Team Leader" to call me, that has absolutely NO idea whats going on or what she needs to do.
Such a waste of time!
I have sent them numerous emails and have made several phone calls, all for nothing.
FedHealth staff dont take the time to read or listen to what has been provided to them, by me since December 2022.
This is like a "Never Ending Story"...
...with FedHealth trying to pin the blame on me, when i have several different ways of proof, that i am NOT in the wrong.
I have sumitted it via email, to everyone at FedHealth...!