Claims refund

Dear Fedhealth

I am to date still waiting on the R900.00 that you owe me for service date 19.04.2017, Paed claim of dep01.

Your call centre/ client service consultants don't know heads from tails and can not even assist accordingly. They have absolutely no Client Service S****s whatsoever. I dare you, contact the Scheme I work for and see the level of service you will receive compared to Fedhealth.

I have sent numerous emails too with proof of payments and still have not received anything except the radiology claims refund. If I don't get a response today then I will have to go back to Council since you are not adhering to the ruling.

I can be contacted between 14H00 - 14H15, alternatively after 16H30.

I look forward to hearing from you and receiving my money this week still. Do a manual payment If you have to but I am not waiting on a Payment run.