LM
Lerato M

1 reviews | Active since Aug 2021

31 Aug 2021, 15:19

Claim process taking too long

I submitted a claim on the 22 August 2021. Till today, no feedback. You cant track your claim because member support is not working. This is annoying and nor the first time its happened.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply31 Aug 2021, 15:32
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
 
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply01 Sept 2021, 09:28
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Family