AG
Andrew G
1 reviews | Active since Nov 2017
09 Oct 2024, 09:12
claim and ***** and useless senior management
why is it that Fedhealth refuse to pay for a claim they approved. claim approved in March, and today some of the claim is still being rejected. Jeremy Yatt has been emailed - 2 weeks later still no response. The exec team is involved, months later still no response. And why is it that Fedhealth had one of their employees reverse the authorization 5 months after it was approved and the procedure was done. That is *****. The only reason you have one star is due to the fact that you cannot get a zero star rating. Its pathetic, and no way to run a scheme.
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Replies (1)Fedhealth Medical Scheme's replyOfficial
09 Oct 2024, 09:25Dear Member,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply09 Oct 2024, 09:25
Official
Dear Member,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.
Best wishes,
Fedhealth
