FR
Frans R

1 reviews | Active since Jul 2011

12 Sept 2017, 07:51

Claim

I visited a Dr on the 5th of September i paid cash please see attached please don't tell me my funds are depleted cause there is a difference between over the counter medicine and a Dr's appointment.

When will the funds be paid out ?

0
Replies (5)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Sept 2017, 09:27
Official

Thank you for your comment. We will be in touch shortly.

Kind Regards
The Fedhealth Online Team.

FR
Frans R's update13 Sept 2017, 11:32
Reviewer Update
I was phoned once yesterday the consultant told me he will call back later which did not happen
FR
Frans R's update13 Sept 2017, 13:50
Reviewer Update
Please note this matter is now going to the council for medical aid schemes as over the counter medicine and Dr's claims are two different things i stated before that my drs claims was deducted from the over the counter funds looks like it didn't stop Dear Mrs ACM Roodt Your reference number: 070917QBTGG2 Thank you for your email. The claim for: Dr Manoussakis D (practice number ********** ) Treatment date the 05/09/2017 For the amount of R800.00 Patient: Frans has been rejected as the benefit limits and/or savings have been used up Kindly update your personal details on a regular basis, to ensure that you receive the latest updates from Fedhealth.
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply26 Sept 2017, 09:14
Official

A consultant has tried contacting you and was unsuccessful.

A detailed email has been sent to you addressing your concerns.

Kind Regards
The Fedhealth Family

FR
Frans R's update26 Sept 2017, 09:24
Reviewer Update
Thank you for understanding my complaint its appreciated