Chronic Medicine Application

Membership No: ***<br> <br> I am very disappointed at your chronic med application process!<br> <br> I contact the call centre to request to be put on chronic medication. I'm asked questions that I cannot answer, e.g. doctor's practice number. I am told to obtain these either from a script or to contact my doctor! <br> <br> When I obtain this information and contact the call centre again, I am told to obtain even more information (than previously requested), e.g. ICD10 codes for the diagnoses I need to be authorised for. <br> <br> So after two telephone calls, I am no where near completing my chronic application. While I understand that the information you require is vital to the successful completion of the chronic medicine application, I find your process absolutely **********