kK
kobusvdr K
1 reviews | Active since Mar 2009
20 Apr 2016, 12:25
Chronic Medications
On 11 Feb 2016 I has send a request to register Chronic Medications to Fedhealth. On 23 April 2016 I have followed up with them, but they haven't responded on any of my e-mails. On 15 April 2016 I have also complained about this issue on Hellopeter. On the 15th a Consultant from Fedhealth called me and successfully managed to increase my disgust in them drastically. She also promised to send me an e-mail with all the details, which I am still eagerly awaits. They have decided to not approve the payment for medications as prescribed by a Cardiologist, because their clerks knows more than the Cardiologist
Helpful (0)
Replies (1)0
Replies (1)
Fedhealth Medical Scheme's replyOfficial
20 Apr 2016, 16:20Hello patch196,
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply20 Apr 2016, 16:20
Official
Hello patch196,
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team