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Cindy M

1 reviews | Active since Jul 2017

07 May 2021, 14:59

Can't belive it.

Please be advised that Fedhealth rip their clients off, I for one had to go for a CT scan, I was advised that if I do it through the medical aid I will have a co-payment of R3310.00 I ended up doing it privately as I was advised it would be cheaper and boy was it cheaper, the scan then cost me R1850.00 with a saving of R1460.00 how do these people sleep at night, not to mention I got authorization to see a specialist and now I am stuck with that bill to. Why pay a arm and a leg for medical aid and then they don't pay for anything besides GP visits. Medivult is not the answer.

0
Replies (6)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply07 May 2021, 15:05
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
Best Wishes
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 May 2021, 09:16
Official
Dear Member, a consultant has tried contacting you and was unsuccessful, however an email has been sent to you. 
Best Wishes

Fedhealth
CM
Cindy M's update10 May 2021, 09:28
Reviewer Update
You can contact me now
CM
Cindy M's update10 May 2021, 14:01
Reviewer Update
When I state you can contact me now it means now as I then am free to talk not 5 hours later when I am busy again
CM
Cindy M's update12 May 2021, 13:14
Reviewer Update
So now no one is interested in assisting me and no further attempt has been made to contact me.
CM
Cindy M's update26 May 2021, 05:27
Reviewer Update
  1. Is any one going to respond to this and give me a call? Or should I request your retention department to contact me?