NB
Neesa B

1 reviews | Active since Jan 2010

04 Nov 2015, 12:55

Can I get assistance please

I have been enquiring on changing my medical aid for almost a month now. I have been contacted but nobody can assist me to make an informed decision regarding a plan that will suit me. I have been forwarded brochures but I am not a medical aid specialist, all plans look the same to me. Can someone knowledgeable PLEASE call me and assist. Let me know if that's not possible and I will move over to another medical aid. Thank you.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply04 Nov 2015, 13:13
Official
Hello buxneesa,

Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.

Kind Regards
The Fedhealth Online Team