CT
Cancel T

1 reviews | Active since Sept 2019

05 Sept 2019, 07:23

CALCULATED DELAY OF ACCOUNT CANCELLATIONS

I cancelled my account 2 months and few weeks back and told them not to delay confirming my cancellation because I will block them from debiting my account. They didn't listen,now it's September they claim that I owe them. They don't have delays when you sign with them but wait for months to confirm your cancellations just so you can keep on paying. I wish I was warned to not use this medical aid. They are just money looters who don't care about clients. My doctor suggested I change them because they are out of business so they are a problem when it comes to paying for daily visits.

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply05 Sept 2019, 08:33
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply05 Sept 2019, 08:39
Official
Dear Fedhealth Member,

Kindly note, the social media team is currently trying to reach you.
Regards,


 


Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply06 Sept 2019, 13:15
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Family