Brilliant Service!

Dear Fedhealth,

I recently reinstated my medical aid and everything went promptly on the phone. I received my card a few days afterwards and was happy. I then got my policy documents a few days after and a consultant(Boris) contacted me to ask if everything is well and received.

I told her that yes, everything is clear except that my title was incorrect. It stated Mrs instead of Miss. However this to me wasn't a major hiccup.

I am pleased to say that, a few days later - I received a new card corrected to Miss.

If this isn't customer service - I don't know what is. I am very impressed. It shows me that even the minor details count.

Thank you Fedhealth and Boris. I'll be referring you!

Brilliant Service!