OM
Onicca M

1 reviews | Active since Aug 2019

27 Aug 2019, 10:28

Breast Reduction update

Fedhealth has since contacted me regarding my breast reduction complaint. They've requested all supporting documents from the plastic surgeon and all docs have been submitted so I'm still waiting for their final decision. My take is that someone might have the same problem like mine but not have the ability to send a review like I did. Medical aid should treat each case individually and with respect. You spend thousands of Rands annually to make sure that you stay medically covered but when the time comes for you to get help then you're being ignored.

I'll give feedback regarding my case as soon as Fedhealth responds. I'm hopeful that I'll get help that I so desperately need.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply27 Aug 2019, 10:32
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Sept 2019, 14:01
Official
A consultant has been in contact with you and detailed feedback has been provided. 
Kind Regards The Fedhealth Online Team