DP
Domonique P

1 reviews | Active since May 2009

03 Mar 2015, 17:20

Bitter sweet goodbye

WIth sadness i say goodbye to fedhealth soon as our company has decided to switch to another provider. <br> I previously worked for various madeical schemes, at one point I managed all our exceptions processes including hello peter, media complaints and process analysis. <br> Today while holding on for a call center advisor A pop up appears for a chat option, and im currently a webchat manager.(unfortunately not in medical aid.) <br> <br> Besides being extremely impressed with Fedhealth's administration, I was blown away today by the efficiency and fantastic attitude of Kgomotso Leso. You have a gem here, grow this girl into a position where she can duplicate what she does. <br> <br> Should i ever be in a position where I would have to pay for my own medical aid, I will consider Fedhealth before ANY other scheme. . <br> <br> At the end of the month its goodbye Fedhealth from my company's perspective, but personally, I promise to refer you to my friends and family. <br> <br> Thank you , thank you , thank you. <br> Regards<br> Domonique <br>

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply04 Mar 2015, 10:07
Official
Hello domonique,

Thank you very much for your kind words and comments. We really appreciate you taking the time to send us your feedback.
We are happy to hear that you have had a great experience with us.

Kind Regards
The Fedhealth Online Team