LW
Lauren W

1 reviews | Active since Jan 2023

03 Jan 2023, 19:41

Beyond ***********

The most disgusting service and care I have ever experienced!! The people that work for Fedhealth are nothing short of stupid! No common sense so you cannot reason with them. It is like talking to a brick wall!! And there is nobody to actually complain to you just go from call centre help desk person to the next!!!! Beyond frustrating!!

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply04 Jan 2023, 14:20
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Jan 2023, 12:50
Official
Dear member, we require some additional information in order to contact you. We have sent you an email with the request. Best Wishes
Fedhealth