ovdm
odette van der merwe

1 reviews | Active since Nov 2010

24 Nov 2016, 12:23

Beware Network doctors on website a lie!!!!!!!!!!!!!!!!!

<p>When i intially researched fedhealth i checked the GP's on their website, they claimed there was a doctor in my town on their network, this is a lie. I have written numerous complaints to them now as it turns out the nearest doctor to me on the network is in the next town over! I initally received very generic responses claiming that the doctor on the website is the docotr for me, after explaining that this docotr has retired over 5 years ago(!!!!!!!!!!!!) i have not received a relpy in 8 days!!!!!!!!!!!!!!!! Shocking service!</p>

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply25 Nov 2016, 13:22
Official

We are terribly sorry about your bad customer experience. Please allow us some time to investigate. We will be in touch soonest.

Kind Regards
The Fedhealth Online Team