AE
Aimee E

1 reviews | Active since Oct 2020

29 Jan 2021, 18:09

Bad service thus far

Waiting for a call back from Fedhealth since Monday 25 January and still nothing. Having to go on the members support group but matter is not fully resolved. This is really unacceptable. I didn't want to go this far but I had to. 1 February you deducted your money no worries!!!! Need this resolved asap

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply01 Feb 2021, 11:32
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

Best Wishes

Fedhealth

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Feb 2021, 12:37
Official
A consultant has been in contact with you and detailed feedback has been provided.

Best Wishes

Fedhealth