Bad service, no reply

<p>I joined Fedhealth about 3 months ago and since I joined I have never received any letter together with my medical aid or e-mail as I was promised, the lady who sold me the product said I would receive it within a month and still nothing. I then decided to call to find out when are they debiting and they told me 1st of September and I asked them to change and they said I should e-mail them and they will respond and once again no one bothered to reply. I went online and I was chatting to someone, whom I asked to cancel because I am not getting any joy from them and he agreed and confirmed that I would get an e-mail confirming that I have cancelled and once again still no response. Two days ago i've been receiving texts and e-mail informing me that they will debit within 7 days???? I sent an e-mail to cancel again and still no answer.....this is the worst service ever!!!!!</p>