kS
karabo S
1 reviews | Active since Mar 2017
03 Jun 2021, 14:38
Bad Service
Credit controller, Josephine Tshabalala, she never respond her emails or her phone and when I phoned her she is so casual as if she is doing me a favor, I have spoken to Thato at customer care consultant who said she will send an email to Josephine's manager (Kefiloe Kgokong) regarding the matter. This query has been hanging since 09/04/2021.
Helpful (0)
Replies (2)0
Replies (2)
Fedhealth Medical Scheme's replyOfficial
03 Jun 2021, 14:57Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply03 Jun 2021, 14:57
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
kS
karabo S's updateReviewer Update
17 Jun 2021, 12:43Thank You,
I did receive feedback regarding the query,
I did receive feedback regarding the query,
kS
karabo S's update17 Jun 2021, 12:43
Reviewer Update
Thank You,
I did receive feedback regarding the query,
I did receive feedback regarding the query,