SM
Sean M
1 reviews | Active since Oct 2020
03 May 2023, 15:28
Bad service
My client is going for an apperation tomorrow and I have been trying for 2 weeks to get a pre authorisation. The matter has been escalated 3 times already and the service I have received from Fedhealth has been absolutely shocking
Helpful (0)
Replies (2)0
Replies (2)
Fedhealth Medical Scheme's replyOfficial
03 May 2023, 16:11Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply03 May 2023, 16:11
Official
Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
SM
Sean M's updateReviewer Update
03 May 2023, 16:15It is for Bridgette Shaw's dental opperation tomorrow, member number ***
The team leadser told me that it was refered to someone last week who was on holliday. Her opperation is at 13h30 tomorrow so it has to be urgently sorted out first thing in the morning.
The team leadser told me that it was refered to someone last week who was on holliday. Her opperation is at 13h30 tomorrow so it has to be urgently sorted out first thing in the morning.
SM
Sean M's update03 May 2023, 16:15
Reviewer Update
It is for Bridgette Shaw's dental opperation tomorrow, member number ***
The team leadser told me that it was refered to someone last week who was on holliday. Her opperation is at 13h30 tomorrow so it has to be urgently sorted out first thing in the morning.
The team leadser told me that it was refered to someone last week who was on holliday. Her opperation is at 13h30 tomorrow so it has to be urgently sorted out first thing in the morning.