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muzikayise H

1 reviews | Active since Apr 2011

05 Feb 2021, 08:45

Bad service

I have been trying to reach Fedhealth to lift suspension on my medical aid I pay cash every month and forward the proof of payment to them but always my medical is suspended. Today I spoke to Farhaad Ballim who was plain rude and phone dropped and he didnt even bother to call me and now I can get through to his number

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply08 Feb 2021, 15:28
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

Best Wishes

Fedhealth

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply09 Feb 2021, 11:39
Official
A consultant has been in contact with you and detailed feedback has been provided.

Best Wishes

Fedhealth