TE
Tyrone E
1 reviews | Active since May 2019
27 Dec 2019, 09:13
Bad service
Fedhealth's admin department is useless. Sent in an application, it's been a fight for over 2 months now to get feedback. They don't contact you, I've had to call in if I wanted any updates. Everytime I call in and speak to a call centre agent the story is different, so they either don't really know what's going on or their staff are extremely ***********.
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Replies (2)
Fedhealth Medical Scheme's replyOfficial
27 Dec 2019, 10:49Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply27 Dec 2019, 10:49
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
27 Dec 2019, 10:50Detailed feedback has been provided in a written response to your email address.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply27 Dec 2019, 10:50
Official
Detailed feedback has been provided in a written response to your email address.
Best Wishes
Fedhealth