AW
Annamarie W

1 reviews | Active since Jun 2019

17 Jun 2019, 16:47

BAD SERVICE

Complaint: I took my 92 year old Mom-in-Law for a Ear Hearing Test on the 30th April 2019....it is now the 17th June 2019 ..48 DAYS AGO.......!!!! The practitioner established that she NEEDED a hearing aid. The Practitioner checked with Fedhealth about the payment and they confirmed telephonically that a portion of the cost would be paid by Fedhealth... HOWEVER....after MANY phone calls both by myself and the practitioner it is "STILL PENDING"....48 days LATER!!!! What do you suggest!!!!

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply18 Jun 2019, 08:11
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply24 Jun 2019, 12:16
Official
A consultant has been in contact with you and detailed feedback has been provided.