Bad service

<p>i have had an outstanding amout to pay on my account when i called and spoke to a consultant i was told i cannot make araangments as it has to be paid i kept on paying my account every month so it could be unblocked for a week and when i called last week i was told i can make arrangements ,and my account was paid and now i tried to make arrangements and get my account unblocked like usual i was unable to do so as per Judith ,im really ****ed off because this issue could be resolved along time ago and my account could be up to date now i think im going to this this matter futher and solve it out in my own way</p>