NB
Nishen B

1 reviews | Active since Dec 2021

13 Feb 2024, 12:47

Bad service

Really bad service from fedhealth I requested to change my banking details last week and till today it hasn't been updated

I called in and I was told that they cant assist me I need to usebthe chat service there again no one responds to you really bad service

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply13 Feb 2024, 13:01
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth 
NB
Nishen B's update13 Feb 2024, 14:12
Reviewer Update
Hi can one of you guys phone me so I can get this sorted out
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply14 Feb 2024, 16:46
Official
Dear Member

A consultant has been in contact with you and detailed feedback has been provided.

Best Wishes
Fedhealth