SM
Selina M

1 reviews | Active since Aug 2017

19 Oct 2022, 10:44

Bad Fedhealth Customer Service

Fedhealth’s customer service is very very poor and bad. In July I contacted you to inform you that I lost my income and I was told I’m not paining anything and now all of a sudden my account is debit everyday accumulating bank charges unnecessary for me.

Please can you Account department contact me Urgently before you debit my account as you always do.

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply19 Oct 2022, 11:30
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth