LC
Luleka C
1 reviews | Active since Mar 2019
01 May 2020, 09:28
Bad customer service & *****ulant
I joined Fedhealth Medical aid in August 2019, in September 2019 I went to see a doctors the medical aid paid about R908.00. Due to financial problems I cancelled the medical aid in November 2019. I deposited R600, and they have debited about R900 from my account. They keep on debiting my accont, I have sent numerous emails trying to explain that I only used R908.00 from their medical aid and I have paid it off and more. I get contradicting emails one day I owe them R573 and the next they send me email saying they owe me R573. They are very confused.
PLEASE STOP DEBITING MY ACCOUNT, I DO NOT WANT YOUR MEDIVAULT, I CANNOT AFFORD IT.
PLEASE REFUND MY MONEY.
Helpful (0)
Replies (2)0
Replies (2)Fedhealth Medical Scheme's replyOfficial
04 May 2020, 09:22Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
The Fedhealth Online Team
Fedhealth Medical Scheme's reply04 May 2020, 09:22
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
The Fedhealth Online Team
Fedhealth Medical Scheme's replyOfficial
13 May 2020, 12:00A consultant has been in contact with you and detailed feedback has been provided.
Kind Regards
The Fedhealth Family
Fedhealth Medical Scheme's reply13 May 2020, 12:00
Official
A consultant has been in contact with you and detailed feedback has been provided.
Kind Regards
The Fedhealth Family
