Bad customer service

Item: Fedhealth Medical Scheme
Rating: 1
Author: Yoshira M

I am trying to query why an extra amount was deducted from my bank account . I have been trying to contact fedhealth for weeks now. They refuse to respond to emails and their call centre is as bad as a government call centre. Pathetic customer service

Helpful (0)

Replies (2)

Fedhealth Medical Scheme's replyOfficial

05 Feb 2019, 08:37

Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme's reply05 Feb 2019, 08:37

Official

Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme's replyOfficial

08 Feb 2019, 12:27

A consultant has been in contact with you and detailed feedback has been provided.

Kind Regards The Fedhealth Family

Fedhealth Medical Scheme's reply08 Feb 2019, 12:27

Official

A consultant has been in contact with you and detailed feedback has been provided.

Kind Regards The Fedhealth Family