qF
quintin F

1 reviews | Active since May 2015

16 Oct 2021, 11:25

Authorization taking far to long

Hi i have been waiting for a month now for authorization for my child that must go to hospital. Eveytime i phone they just say still pending tis morning i phined again said that it was not fully loaded to system and wil phone me back as soon as he is done loading it. 2 hours later no feedback

0
Replies (2)
qF
quintin F's update16 Oct 2021, 14:23
Reviewer Update
I hope so otherwise i can cancel medical aid and find one that can actually help
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply18 Oct 2021, 16:03
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards The Fedhealth Family