BB
Bianca B

1 reviews | Active since May 2020

21 Dec 2020, 10:25

Authorization issues

Absolute Shocking service!!!! Been at Linksfield hospital since 6. My son still don't have an authoritzation number fort the hospital since 3 days ago.

The call Centre people hang up on me when I try toe xoalin. The doctorbhas sent letters and everything but nothing!

Not to mention the additional money I need to fork out for CO payments and short payments!

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply07 Jan 2021, 13:20
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
Best Wishes
Fedhealth

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply07 Jan 2021, 13:21
Official
A consultant has been in contact with you and detailed feedback has been provided. Best Wishes Fedhealth