JB
Johnine B
1 reviews | Active since Mar 2014
27 Nov 2023, 15:39
Authorization but payment not made!
Fedhealth please help me to understand this, last year I had an authorization for dental work to be done in theatre for my daughter. The dentist has not been paid but the day clinic and everyone else was paid. I have sent emails and no replies? Why always a big fight to get some sort of feedback. Fedhealth you are normally better than this :-(
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Fedhealth Medical Scheme's replyOfficial
28 Nov 2023, 08:28Dear Member Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants will contact you to discuss your enquiry. Best wishes,Fedhealth
Fedhealth Medical Scheme's reply28 Nov 2023, 08:28
Official
Dear Member Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants will contact you to discuss your enquiry. Best wishes,Fedhealth
JB
Johnine B's updateReviewer Update
12 Dec 2023, 11:29Fedhealth sent an email which I disagree with, I rep**** over a week ago asking for the details but no reply. Fedhealth needs staff that know how to reply to clients!!!!!!
JB
Johnine B's update12 Dec 2023, 11:29
Reviewer Update
Fedhealth sent an email which I disagree with, I rep**** over a week ago asking for the details but no reply. Fedhealth needs staff that know how to reply to clients!!!!!!