JS
Jenna S
1 reviews | Active since Jul 2013
03 Nov 2015, 09:36
Authorisation for rehab been given now iis not???
I have spoken to Fiona a d Ryan from the fedhealth team a letter was sent saying I'm approved for 56 days as an inpatient in rehab yesterday I get an email claim processed for rehab 0 days..REALLY?????? I can not go to morningside rehab as its an out patient rehab hence why I have made alternative area cements to to to an in patient rehab facility... You wanted a practice number I gave you one..
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Fedhealth Medical Scheme's replyOfficial
03 Nov 2015, 09:58Hello Gigi130685,
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
The Fedhealth Online Team
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
The Fedhealth Online Team
Fedhealth Medical Scheme's reply03 Nov 2015, 09:58
Official
Hello Gigi130685,
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
The Fedhealth Online Team
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
The Fedhealth Online Team