AS
Adriaan S

1 reviews | Active since Mar 2021

22 Mar 2021, 17:29

Attending to concerns

I have a concern I would like Fedhealth to resolve. I have a long list of call ref numbers with the promise that a senior representative will phone and attend to my concern. This has not happened at all. Please send me the email address of Kathy Caldis or one of her direct subordinates. ***

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply23 Mar 2021, 13:36
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
Best Wishes
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply31 Mar 2021, 11:48
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth