Appauling client service from Thobeka and her Credit Controller in Finance department at Fedhealth Membership number ********** 3018

Appaulling client service from fedhealth consultant in Finance department Thobeka and her credit controller that I do not know by name .I Ended my Fedhealth memebrship ,on the 28 Feb 2019,giving Fedhealth 30days notice,so my last day of being a member was 31/03/2019.Received confirmation from them of my termination.and communication that If the scheme owed me any money from my savings they will be paid back in not more than 120 days.Everything was fine until they start debiting my account of 01 Jun 2019,for the Savings .I called and enquired as to why they are debiting my account 3 months later and they said to me that my money will be paid back but cannot give me a date.They made me wait on the call for more that 20minutes until I eventually dropped the call with no reference as why they CANNOT give me a date of when my funds will be returned to me.This is unacceptable as the actual fault is from their side and should at least be giving me a date of when they will return my funds to my account.My mebership number with them is ********** 3018 as I do not have reference for this call.