TJ
TERRI J
1 reviews | Active since Aug 2012
07 Oct 2020, 09:58
Annoyed
I put in a claim for a short-fall on my account on the 9 September 2020 and to date my claim has not been paid from my savings. Please urgently assist me.
Your query number is: 090920Q5HYSM
Helpful (0)
Replies (4)0
Replies (4)
Fedhealth Medical Scheme's replyOfficial
07 Oct 2020, 10:05Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply07 Oct 2020, 10:05
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
TJ
TERRI J's updateReviewer Update
07 Oct 2020, 13:31Hi, I missed a call from Fedhealth. Can you please get someone to call me again or email me? One phone call cant be the only mode of resolution
TJ
TERRI J's update07 Oct 2020, 13:31
Reviewer Update
Hi, I missed a call from Fedhealth. Can you please get someone to call me again or email me? One phone call cant be the only mode of resolution
Fedhealth Medical Scheme's replyOfficial
14 Oct 2020, 14:25A detailed email has been sent to you.
Best Wishes
Fedhealth
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply14 Oct 2020, 14:25
Official
A detailed email has been sent to you.
Best Wishes
Fedhealth
Best Wishes
Fedhealth
TJ
TERRI J's updateReviewer Update
14 Oct 2020, 14:32Thank you but the detailed response was 100% incorrect. I only owe the doctor R188.60 and the email says that they are paying the full amount to the doctor again. I am really fed up with these bad email responses. I drafted an email with clear instructions. I give up
TJ
TERRI J's update14 Oct 2020, 14:32
Reviewer Update
Thank you but the detailed response was 100% incorrect. I only owe the doctor R188.60 and the email says that they are paying the full amount to the doctor again. I am really fed up with these bad email responses. I drafted an email with clear instructions. I give up