SS
Sharief S

1 reviews | Active since Dec 2021

12 Apr 2022, 08:08

Angry and disappointed

Hi I had a emergency 3 weeks back was rushed too Lenmed hospital they removed Lenmed from my network hospitals but at the time was the closes had too pay R3000 that I owe off last year before they helped me and got another bill off R2750 which I had to pay after very disappointed again I never get proper cover from my medical aid so please everyone don't join fedhealth you pay for minimal help

0
Replies (4)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Apr 2022, 08:34
Official
 Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth 
SS
Sharief S's update12 Apr 2022, 08:40
Reviewer Update
Hi this is like the 5th time I complain 3 of it was resolved the other 2 I paid cash I dont like complaining but your service is very poor I wish I could change medical now but it must run till December because I used almost all off vault money which increased my monthly payment because my claim was rejected and I transfered money too my savings too pay I almost died and had too pay first because the hospital closed too me was removed with out telling me
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply22 Apr 2022, 12:01
Official
 
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Family

SS
Sharief S's update22 Apr 2022, 16:10
Reviewer Update
Somebody call but still nothing wish I can change my medical aid now