1 reviews | Active since Jan 2015
Absolutely disgusted by Fedhealth
iF I COULD GIVE NO STARS I WOULD!!!!!!!! Fedhealth Attempting to Force Double Payment After Traumatic & Inhumane Treatment I am lodging this complaint after months of distress, incompetence, and unacceptable treatment by Fedhealth. I am beyond fed up. While I was seriously ill and fighting for my life, I was removed from the hospital due to Fedhealth’s handling of a so-called non-disclosure issue. This alone was traumatic and inhumane. Even after the non-disclosure was approved, I was forced to fight endlessly to have the claims paid. The situation has only deteriorated further. My contributions were moved to EFT payments, and I have paid via EFT. Despite this, Fedhealth has continued to attempt to debit my bank account for the full monthly contribution on savings!, as if I have not paid at all. To be absolutely clear: I have already paid via EFT Fedhealth is now attempting to take payment again I will not pay twice Any further debit attempt is unauthorised Fedhealth now expects me to somehow resolve their internal failures while they continue trying to take money that I do not owe. This medical aid has shown: No compassion No accountability No clear communication No respect for members, especially during medical crises I have formally submitted my one-month cancellation notice and am demanding: Written confirmation of my cancellation Immediate cessation of all debit attempts A full breakdown of any alleged balance All documentation relating to my non-disclosure
Fedhealth is, without question, the most stressful, unhelpful, and inhumane medical aid I have ever dealt with. What should have been support during illness became a constant battle — financially, emotionally, and mentally. I am posting this publicly because private channels have failed completely. If Fedhealth does not resolve this urgently, I will escalate this matter further. No one deserves this treatment — especially not when they are sick.
