AM
Abigail M

1 reviews | Active since Mar 2020

06 Feb 2025, 17:48

Abandoned with a life threatening illness, unreliable medical aid, they won’t pay, stay away frim this medical aid you will regret it

I contacted Fedhealth for a network list of specialists and i was forwarded a list of Doctors operating from Unitas Hospital. I went and consulted with the Dr there at Unitas Hospital and due to the nature of my diagnosis i need to be operated on immediately. I lodged an application via the app for a hospital authorization and Fedhealth is refusing to pay for it, instead i am getting text messages telling me that I must pay R15 470 because Unitas is not on their list. Why did they send me a list of unitas doctors knowing the hospital is not in their network. I don’t have that money , So this means I won’t be operated on and they don’t care after i had been a member for so many years

This is a matter of life and death and fedhealth doesn’t care!

Do yourselves a favor never use this medical aid, very reckless and unreliable !

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply07 Feb 2025, 09:29
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth