MN
Marco N
1 reviews | Active since Mar 2011
04 Mar 2015, 16:12
30 days and still waiting
on the 2 Feb we contacted Fedhealth for join the services <br> we provide all the documentation in 24 Hours, since then only messages come and go BUT no confirmation of the medical aid if we are in or OUT and avery time we email them they response with evasion to our questions and lie about we will be contacted before end of the day! <br> <br> THE SERVICE THIS PEOPLE PROVIDE IS ABSOLUTELY DISGUSTING<br> AND THEY CALL THEM SELF THE BEST MEDICAL AID <br> <br> PLEASE i WILL MAKE MY COMPLAIN TO THE CONSUMER ACT LAW <br> WHAT A DISASTER THE ATTENTION IS THE MORE *********** I SEE EVER.<br> I AM SURE THE TOP OF THE MANAGEMENT DON'T HAVE A CLUE HOW THE EMPLOYEES TREAT THE CLIENTS <br> <br>
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Replies (1)Fedhealth Medical Scheme's replyOfficial
05 Mar 2015, 09:28Hello Marco0304,
Thank you for taking the time to let us know that you are not happy with the level of service you have received. Please allow us some time to investigate your query and we will have a consultant contact you as soon as we have a result.
Kind Regards
The Fedhealth Online Team
Thank you for taking the time to let us know that you are not happy with the level of service you have received. Please allow us some time to investigate your query and we will have a consultant contact you as soon as we have a result.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply05 Mar 2015, 09:28
Official
Hello Marco0304,
Thank you for taking the time to let us know that you are not happy with the level of service you have received. Please allow us some time to investigate your query and we will have a consultant contact you as soon as we have a result.
Kind Regards
The Fedhealth Online Team
Thank you for taking the time to let us know that you are not happy with the level of service you have received. Please allow us some time to investigate your query and we will have a consultant contact you as soon as we have a result.
Kind Regards
The Fedhealth Online Team
